Customer reviews

4.58 / 5.00
average rating
660 ratings
88.0% positive
reviews
5.0
26/01/2022

The staff were excellent. The facilities were perfect and the food was outstanding.

4.0
23/01/2022

The massage experience was great - very relaxing and loved the products used. We were a bit disappointed by the state of the spa…broken loungers, broken pool steps and a big crack in the glass window…and not enough loungers for all guests in the s...

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5.0
18/01/2022

My therapist, Liv was superb. A fabulous experience

5.0
16/01/2022

Excellent massage! Very firm and really hit the spot.

5.0
15/01/2022

So relaxing, and lovely place. Both pools were amazing, steam and sauna was a good temperature. Massages were amazing. Olivia Was very relaxing, and enjoyed the mediation before hand. We are coming back in the summer. Loved it!

3.0
14/01/2022

I really did consider talking to someone about my disappointment with my spa morning on the day but I was so desperate to enjoy my much needed break that I decided to just enjoy it as much as possible.
I was told the only time available for a tre...

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5.0
11/01/2022

Excellent massage, the morning flew!

2.0
11/01/2022

Treatment was good but treatment room looked dirty. Changing rooms a mess, afternoon receptionist not v professional or friendly. Standards seemed lower than on a previous visits.

2.0
10/01/2022

Whilst we had lovely treatments, and the therapists were amazing. There were several things that were a let down.
There was no hot water, the boiler had broken, we were not told when we arrived. The pool was not very warm, the showers were cold,...

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3.0
09/01/2022

We had a lovely time at Cowley Manor but I think I set my expectations too high. The spa area/pool area felt cold. There was no music in reception or communal areas until towards end of our spa day. Towel and robe bins were over flowing. Body wash...

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